Reference no: EM133113538

Case study analysis

Better Buy Case: Managing a Sales Process

Read the case study and complete a report consisting of the following three sections.

First section: The problems faced by the organization.

Identify all the "undesirable effects" and the potential damage in the short and long term for the organization. Provide some organization and/or classification of the problems so they do not look like a "laundry list" of problems

Second section: Diagnosing the Core Problem

Propose the core problem of the organization. Explain how the proposed core problem connect with each other. For instance, "quality problems resulted in a lot of products being returned which increased costs and decreased customer dissatisfaction. That led to sales being down compared to last year revenues." The core problem should be specific enough to provide guidance to find a direction for a solution. Answers like "company is badly managed" or "there is lack of technology" are not acceptable.

Third section: Recommendation on effective solutions and strategies.
Provide a set of strategies to solve the core problem and, hence, eliminate the undesirable effects of the system. I would expect between 5 and 7 strategies.Your recommendations should include the objective (something measurable), the how-to (a specific initiative), and an explanation of why your proposed initiative is the best way to achieve the objective. For example, the objective is to reduce quality defects (measurable) to achieve this we propose to install a poka-yoke (mistake-proof) mechanism. A poka-yoke device build quality into the product or the process. For example, phone chargers can only be inserted one way ensuring the right connection.

Instructions
Your report should be no less than 3 pages, double spaced, times news roman 12, one inch margins (any diagram included will not count towards the number of pages.

Attachment:- Case study assignment.rar