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Provide a clear definition of assertive behaviour discuss

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Reference no: EM13479424

Topic:

Choose ONE of the topics of these instructions. Choose ONE set of questions under that topic. Answer those questions using an essay format. Do NOT write about any other topic. Do not choose more than one topic and/ or more than one set of questions.

• Use a maximum of three resources

• Source must not be older than 12 years

• Sources may be other textbooks, newspaper articles, academic journal articles and/ or magazine articles. Do NOT use Wiki resources.

Plagiarism and Collusion:

You must read the information provided in relation to Plagiarism and Collusion on the Portal.

Essay Format and Academic Writing Skills:

• Include a suitable but brief Introduction that describes the PURPOSE of the essay

• Include a suitable conclusion that comments on the FINDINGS you have made through your research.

• There should be 3 to 5 body paragraphs. Do NOT write continuously

• All words that are taken from sources MUST be correctly CITED

• Use ONLY direct quotes

• Use a Reference List that matches the citations. Use the Harvard Referencing System.

• Proof-read / edit your work carefully.

Formatting Instructions:

These instructions must be followed:

• Use 11 or 12 Arial or Calibri font
• Use 1.5 or 2.00 line spacing
• Use A4 unrecycled paper, printed on one side only
• Press ‘Enter' twice between each paragraph. Do NOT indent paragraphs
• Do NOT use headings
• Do NOT use a Title Page
• Use sequential page numbering. The Assignment Cover Sheet is not included
• Put the word count at the bottom left hand side before the Reference List
• The Reference List must be on a separate page
• Staple on the top left hand corner. A plastic cover sheet is optional.

Read the information on writing Essays on the Portal:

TOPICS:

1. Assertive behaviour

A. Provide a clear definition of assertive behaviour. Discuss three reasons why using assertive behaviour is important OR
B. Compare and contrast aggressive and passive behaviours. Discuss possible outcomes when using either behaviour OR
C. Choose and explain three strategies for becoming assertive.

2. Negotiation

A. Provide a clear definition of negotiation. Discuss three reasons why negotiation is important OR
B. Discuss the steps involved in planning a negotiation OR
C. Explain the Win-Win, Win-Lose, Lose-Lose and Lose-Win strategies including potential outcomes for using each strategy

3. Conflict

A. Provide a clear definition of conflict. Discuss the various levels of conflict OR
B. Explain the differences between constructive and destructive conflict. Choose TWO strategies that can be used when handling conflict OR
C. Discuss the importance of using positive communication skills and/ or attitudes when handling conflict, using three examples.

Reference no: EM13479424

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