Reference no: EM132699402
Question: Provide a brief introduction to the company with which you are working. (provided below) • Using the dimensions of service quality, develop a strategy to differentiate the company.
This post should be 200-300 words in length. Since you are engaging in research, be sure to cite in the body of the post and add a reference list in APA format. full instructions and required resources on attached document.
DISCUSSION POST REQUIREMENT
The eight dimensions of service quality are reliability, assurance, performance, responsiveness, extended services, empathy, appearance, and reputation.
• Provide a brief introduction to the company with which you are working. (provided below)
• Using the dimensions of service quality, develop a strategy to differentiate the company.
This post should be 200-300 words in length. Since you are engaging in research, be sure to cite in the body of the post and add a reference list in APA format.
Brief Introduction - The Bland Mobile Pet Grooming Service plans to service busy families and elderly citizens in the provision of grooming service to door for four-legged family members. The mission will be to bring grooming services of bathing, trimming, and styling to the pet and the owner. Offered services will be inclusive of baths with conditioners and moisturizers, haircuts exclusive to breed, brushing and de-matting, anal trims, nail trims, de-shedding, ear and teeth cleaning, and special treatments such as flea and tick, nail polishing and hair bows/bow ties. The target market is within the zip code of 70634, DeRidder, Louisiana.
8 Dimensions of Service Quality - (for each strategy briefly state how the business can differentiate itself from the competition)
Reliability
Assurance
Performance
Responsiveness
Extended Services
Empathy
Appearance
Reputation
Attachment:- DISCUSSIONS EMV.rar