Pros and cons of jills lack of hotel operational experience

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MB122 Management Skills Assessment

Case - Struggles of First-Time Managers: A Case About Interpersonal Communication Skills

Assignment Question

Question 1. What are the pros and cons of Jill's lack of hotel operational experience?

Question 2. Identify potential challenges for Jill with her subordinates and supervisor.

Question 3. Consider the current challenges of the reservations department. How will Jill's interpersonal communication skills she learned from working in human resources benefit this department?

Question 4. Should TMH make allowances for internal candidates regardless of experience type? Explain.

Question 5. What advice could Joseph give Jill to help her succeed in the position?

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Reference no: EM132858449

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