Reference no: EM133315345

Case: Zitcong Part II By 2019, the cases of crashes and malfunctions of its converted vehicles were still around 4%, that's 4 vehicles per 100. Zitcong was still facing litigations and civil claims. Furthermore, customers who had negative experiences with Zitcong's vehicles were furious and launched social media groups that continuously assail Zitcong's product credibility and poor customer service. In spite of this , Zitcong vehicles still have high market demand and strong sales because of its low prices and affordable payment packages. By June of 2019, another fire gutted the second warehouse of Zitcong. It was the same warehouse that burned in 2001 and coincidentally, the causes of the fire were the same. One died in that incident and two more suffered permanent disability injury. This time, the City of Taipei sued Zitcong on behalf of the victims and for violations of city's ordinance on fire and safety for industrial companies. The compensation for the victims was granted in an out of court settlement of the case. Anecdotal Information: A report by the Taipei Fire Bureau for the June 19, 2019 fire incident in Zitcongs warehouse # 2 provided the following findings as quoted "Yesterday, a devastating or massive or serious fire accident took place in the 2nd warehouse of Zitcong Inc. In Chemin St. Baua District in Taipei. It was a 2 floor 14000 square meters building. After meeting several workers from the factory it was known that smoke engulfed the whole building at 1pm and people of the building were found to have panicked getting out." "Some of the workers believed that the fire originated from the storage of flammable chemical supplies through a possible short circuit. Odor of burning wires was sensed before the incident. Unfortunately, the fire extinguishing system in the building was poorly setup and maintained. Adding up, the sprinkles were very few and limited. The fire extinguishers were also small, sometimes expired and not working, and scarce. As a result of unreliable fire alarm system and poor firefighting capability the fire spread rapidly in the warehouse. Somebody also testified that there was a big bang in the west wing of the warehouse where an old unused generators and deposit of diesel are being kept. About 100 workers and 20 officers of the factory started running to and from to save their lives. The staircase of the building was so narrow and there was no emergency escape route. As a result, 2 workers died and multiple employees were injured in the fire and the stampede." Additional information: Fire Brigade and Civil Defense personnel reached the spot after half an hour. They brought the fire under control after a relentless effort of six hours. Almost half of the building was consumed by the fire. The city government has formed a committee to investigate the conflagration. Some of the initial findings of the causes of the fire were worn out wiring, toxic chemicals and unsupervised flammable materials and inefficient fire alarms, By the end of 2019, Zitcong's company's assets almost doubled from 10 years ago. It's net profit also have tripled. It's tax contribution to the city and its social involvement in the community's welfare and prosperity were very significant to that extent that the city was cautious and hesitant to politically and administratively sanction its violations. At the start of 2020, Zitcong's business in Thailand had an issue with its labor union. Bus drivers of Zitcong accused the company of low salary, unpaid overtime and long hours of work. An initial study made by the delegates of the head office presented that poor and manual work scheduling, lack of time management and tracking of bus trips, lack of leadership and poor implementation of company policies as the main causes of the labor unrest in Thailand. By March of 2020, the dreaded Covid 19 plagued the world in a massive global scale. Almost no country was spared by the pandemic. Businesses of Zitcong suffered financial losses because of work stoppage and disruption in its operations. Intermittently, Zitcong operated when the policies on lockdowns were eased out. 1. Part of the Zitcong conglomerate is a restaurant business in the Zhongzheng District named Aquatic Taste. It has become one of the popular restaurants near the bayside. Its busy hours are between 11:30 AM to 1:30 PM and 5:30 onwards of weekdays, and all day of weekends. The store opens from 10 AM to 1 AM everyday. During the hype of the Covid pandemic the restaurant was less active due to lockdowns and partial openings. 2. As Taiwan prepare for full opening of all its businesses, the restaurant administrator of Aquatic Taste ponders on what changes he could initiate in his restaurant to minimize wastes. He looked at the restaurant layout below and his critical mind started looking for areas to improve efficiency.

Question: If you will be an incoming CEO of Zitcong, make a proposal to solve the problem of Zitcong's business in Thailand. The proposal must be SMART and should be at least two pages