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PROJ6009 Business Process Management and Systems - Laureate International Universities

Assessment: Business Process Development Plan

Part A: Business Process Analytical Plan: "As-Is & To-Be" mapping.

• Choose a real case study
• Develop a business process management plan and detail the follow:
1) An overview of the case study (organisation)
2) What are the business processes of this organisation? (name the important processes)
3) Choose one of the most important processes → Why is this a process? (use process checklist)
4) Identify this process
5) What kind of a process is it? Why?
6) What are the problems with this process?
7) Why have you chosen this processes among others? (Triggers and drivers)
8) How can you use BPM to solve this problem? Why? (Use process thinking only)
9) What KPI(s) are suitable for this process? Why? (Define KPI, Define formula, measure KPI)
10) What is the role of IT in this case study?
A. Draw Business Process Model ("As-Is")
B. Draw Business Process Model ("To-Be")

APA reference style (in text and end text both)

Learning Outcome 1. Critically analyse the role of management information systems in sustaining successful organisations.

Learning Outcome 2. Critically evaluate approaches to business process management and systems, their associated risks and implementation processes.

Learning Outcome 3. Establish and justify governance processes for business process management change to ensure that all stakeholders are considered in technology change decisions

Instructions: In this assessment, the students will begin with identifying a process case in a professional working environment. The case can be from an organisation or a project the students participated in before. This assessment contains TWO parts.

Identify a case from any industrial sector (production or service industry) you experienced.
Part A: Business Process Analytical Plan Choose a realistic and detailed organisation or project, and analyse the Business Process Management (BPM) methods and techniques taught in the first three modules. Students are required to work on a process analytical plan (including As-Is and To-Be process mapping). In your analysis, consider and include the following:
Critically analyse the role of business process management in your chosen case study
Critically evaluate approaches to business process management and systems, their associated risked and implementation processes

Attachment:- Business Process Management and Systems.rar