Reference no: EM13860038

1 Organizations with adhocracy cultures are described as:
 
Internally focused and valuing stability and control
 
Externally focused and valuing flexibility
 
Externally focused and valuing stability and control
 
Internally focused and valuing flexibility

2. Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence.
 
Bodily-kinesthetic
 
Intrapersonal
 
Spatial
 
Interpersonal

3. The interdisciplinary field dedicated to understanding and managing people at work is called:

Management dynamics
 
Organizational dynamics
 
Management theory
 
Organizational behavior

4. The distinction between flexible and fixed individual differences:
 
Is that managers should hire people based on their attitudes and emotions
 
Is that managers have little or no impact on flexible differences
 
Has no practical value for managers
 
Is that managers have little or no impact on fixed differences

5. A person can build his/her social capital by:
 
Learning a new language
 
Getting a mentor
 
Being trained in new skills
 
Shadowing a higher-level manager

6. Self-enhancement and self-transcendence are:
 
Personal attitudes
 
Workplace attitudes
 
Cognitions
 
Endpoints of one of the dimensions of values

7. Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college's football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:
 
Semantic memory
 
Stereotype
 
Negativity bias
 
Self-serving bias

8. Regarding using personality testing as part of the hiring process, experts have concluded that:
 
There are many valid instruments available to managers to test for personality types
 
The typical personality test is not a valid predictor of job performance
 
The effects of personality on job performance are so large it cannot be ignored by managers
 
Only the Big Five should be used as predictors of job performance

9. The two dimensions of the competing values framework are:
 
Internal-external and anticipatory-retrospective
 
Group-individual and stable-flexible
 
Internal-external and group-individual
 
Internal-external and stable-flexible

10. Performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test is likely to be most closely related to:
 
Interpersonal intelligence
 
Naturalist intelligence
 
Intrapersonal intelligence
 
Logical-mathematical intelligence

11. The contingency approach suggests that:
 
A manager needs to learn a set of hard-and-fast rules.
 
OB theories apply to all situations.
 
There is one best way to manage.
 
The best answer depends on the situation.

12. Janelle, one of Abdul's employees, has performed poorly on many aspects of her job since she was hired four months ago. This is likely to be attributed to:
 
Fundamental bias
 
Internal causes
 
Self-serving bias
 
External causes

13. The corporate staff in the accounting department at ABC Corporation went on 12-hour days during the holiday season, just like the regular retail employees do during that season. This is an example of a(n) _________ change.
 
Product
 
Radically innovative
 
Innovative
 
Adaptive

14. The productive potential of an individual's knowledge, skills, and experiences is known as:
 
Human capital
 
Ethical capital
 
Soft skills
 
Social capital

15. The steps in the process of stereotype formation and maintenance in order are:
 
Categorization, inferences, expectations, maintenance.
 
Categorization, expectations, inferences, maintenance.
 
Inferences, categorization, expectations, maintenance.
 
Expectations, categorization, inferences, maintenance.

16. In Ajzen's theory of planned behavior, ___________ is (are) the key link between _________.
 
Attitudes; intentions and planned behavior
 
Norms; intentions and planned behavior
 
Intentions; attidtudes and planned behavior
 
Intentions; norms and attitudes

17. The process that enables us to interpret and understand our surroundings is called:
 
Stereotyping
 
Suppression
 
Perception
 
Selection

18. Camilla, a manager, notes that while Wilhelm's written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:
 
Explicit factors
 
Distinctiveness
 
Implicit factors
 
Consistency

19. Acme Movers is a company that ships goods and cargo to all locations in the United States. The employees understand that the company's primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work to ensure that all deliveries reach their destinations on schedule, and the company, in turn, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here?
 
Shaping behavior by helping members make sense of their surroundings
 
Facilitating collective commitment
 
Giving members an organizational identity
 
Promoting social system stability

20. The extent to which an individual identifies with an organization and commits to its goals is called:
 
Organizational satisfaction
 
Perceived organizational support
 
Organizational commitment
 
Job involvement

21. Stimulation is in the ____________ part of Schwartz's model.
 
Self-transcendence
 
Openness to change
 
Self-enhancement
 
Conservation

22. Sustainable businesses tend to be run by CEOs who are:
 
Target-driven
 
Intelligent
 
Controlling
 
People-centered

23. Research shows that, in general:
 
Social capital can improve operations.
 
Social capital increases group conflict.
 
Social capital decreases work group integration.
 
Social capital decreases organizational performance.

24. When something is _______, it stands out from its context.
 
A schema
 
Semantic
 
Stereotypical
 
Salient

25. Which of the following is the least fixed of a person's individual differences?
 
Emotions
 
Attitudes
 
Cognitive abilities

Intelligence

26. Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:
 
High self-direction
 
High social value
 
High influence over others
 
High security

27. ___________ is associated with success for managers and salespeople.
 
Extraversion
 
Introversion
 
Agreeableness
 
Emotional stability

28. Which of the following mechanisms for changing organizational culture addresses all three levels of culture?
 
Deliberate role modeling, training, and coaching
 
Workflow and organizational structure
 
Organizational goals
 
Rites and rituals

29. According to the Ajzen model, the strongest predictor of an employee's behavior is (are):
 
The employee's values
 
The employee's attitudes
 
The employee's intentions
 
Social norms

30. The potential to understand and regulate oneself is known as:
 
Kinesthetic intelligence
 
Naturalist intelligence
 
Intrapersonal intelligence
 
Interpersonal intelligence