Produces products or delivers service

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Reference no: EM132215776

Carry out an analysis consisting of the following steps:

1. Select an organization that produces products or delivers a service.

2. Study the organization structure, particularly the quality-related structure.

3. Review various TQM characteristics discussed in class.

4. Develop a tabular format and analyze all applicable TQM characteristics of the organization. Develop a rating scale to estimate the level of applicability of each TQM characteristic to the organization.

5. Discuss your finding and provide a conclusion on the state of TQM in the organization.

Reference no: EM132215776

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