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Process of submitting facilities from customers

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The role of Customer Service in providing services to customers is very important. In the current new normal era, Customer Service activities have undergone changes related to receiving complaints / communications with customers, the process of submitting facilities from customers, to providing product / service information to customers. Explain about the customer service business process carried out by Customer Service! Please provide an innovative analysis of customer service process / activity development with the support of systems / applications or automation technology!

Reference no: EM132925230

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