Process of determining how best to invest in programs

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Before the Covid-19 pandemic, virtual care adoption was slow going and represented less than 1% of overall health care volume. When given the option of telehealth during the pandemic, patients largely saw their existing physicians for their needs versus a new provider. Digitally-enabled-care models offers the potential to provide access to high-quality care and positive patient and physician experiences at a lower cost. Virtual care is here to stay, but many stakeholders across the industry are in the process of determining how best to invest in their programs and measure their success. Which value framework can help? Will be cost-effective and legally acceptable to continue it beyond the pandemic?

Reference no: EM132952131

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