Reference no: EM133175923

Description:

Corus is a subsidiary of Tata Steel, part of the giant Indian conglomerate. Tata Group includes businesses in many industries such aschemicals, automotive, telecommunications, leisure and consumer goods (e.g., Tetley Tea). Tata Steel acquired Corus in 2007 as part of astrategy of international expansion.

Continuous Improvement or CI involves making continual small improvements to a process rather than big changes at irregular intervals. This requires close monitoring and control, changes to the uses of manpower, machinery, methods, materials and money to improve business efficiency. Continuous Improvement is often referred to by the Japanese word 'Kaizen', a concept adopted by Corus as part of itscontinuous improvement process.

This case study focuses on the process of Continuous Improvement (CI) at the CCI steel plate manufacturing mill at Scunthorpe. It will show how Corus is finding new ways of achieving its objectives from existing resources. Analyse the given case study answers the given questions;

Task

1. What is Continuous Improvement? Who would be involved in this process and what would they be doing to enableimprovements? Support your answer with examples from the case.
2. Describe the type of culture Corus is developing. How will the vision plan help to develop this culture?
3. Analyse how achieving its KPIs will help Corus to give its customers satisfaction.
4. Evaluate the key benefits of Continuous Improvement in helping Corus to become a more innovative and customer focusedorganisation.