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Process management is about continuous improvement

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Reference no: EM131035829

Question: Process Management

Process Management is about continuous improvement. Discuss similarities and differences between the Deming Cycle Methodology and the Kaizen approach to process improvement.

Please use the requested reference below.

Reference

Evans, J., & Lindsay, W. (2011). Managing for quality and performance excellence (8th ed.). Mason, OH: South-Western Cengage.

Chapter 5: Focusing on Customers

Chapter 7: Process Management

Reference no: EM131035829

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