Reference no: EM132233188
1. Another concern in process redesign is how the new process impacts the company’s structures, employees, customers, and systems, also referred to as __________________
A. organizational aspects
B. organizational checklists
C. organizational implications
D. organizational metrics
2. The BPI team needs to present a detailed revised activity flowchart including tasks and titles/employee names when seeking feedback and ideas from the new process’s stakeholders.
A. True
B. False
3. One way to build support for the new process is to invite stakeholder feedback and contributions.
A. True
B. False
4. Which one of the questions below would not be one to ask the new process’s stakeholders when refining the process?
A. “Where do you see potential issues arising in this proposed process?”
B. “What suggestions would you offer to improve the process’s effectiveness at achieving the project goals?”
C. “In your opinion, have we missed something that’s important? If so, what is it?”
D. “How do you like the role we have assigned you in the new process?”
5. When redesigning a process, it is important to examine the logic in the current sequence of steps and consider whether rearranging the steps would be more efficient.
A. True
B. False
6. A way to identify potential bottlenecks in a current process is to increase the speed at which the process is performed while decreasing the number of inputs flowing through it.
A. True
B. False
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