Process are identified using cause-and-effect diagram

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TRUE/FALSE

1) The root causes of the problems associated with the process are identified using a cause-and-effect diagram ________

2) The first step in many process improvement projects is to create a map of the process as it exists ________

3) The first step in process mapping is to settle on a standard set of process mapping symbols to be used ________

4) The cause-and-effect diagram is used to move to lower levels of abstraction in solving problems ________

Reference no: EM132134901

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