Reference no: EM132188728
1. Applying the principle of process approach typically leads to evaluating risks, consequences, and impacts of activities on customers, suppliers, and other interested parties.
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2. Constancy of purpose is the steadfast adherence to a set of principles, vision, goals, and objectives. This is more than just leadership focus: It is how you achieve your goals and objectives on your way to achieving your vision.
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3. Leaders today are defined by business, political, or social position or power. They are defined by their ability to perform and achieve their vision. The measure of a successful leader has become not what position he or she has achieved but what that person is doing in that position.
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4. There are two types of teams: functional and cross-functional. A functional team is composed of individuals who all do the same type of job in a given process, such as circuit card assemblers, in-process inspectors, or purchasers. A cross-functional team is composed of individuals who have different jobs, but contribute to the same process.
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5. The most effective method of dealing with potential resistance to leadership is through communication only. This method of communicating, gaining followers, and countering resistance is the most effective path to achieving the vision because it frequently eliminates resistance before it starts.
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6. A value-added process step is anything that is done right the first time, but the customer is not willing to pay for, transforms the product or service.
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7. Effective planning is essential for successful projects. An effective plan is flexible, provides alternative paths and functions to accommodate changes that may occur during implementation, and consists of the WBS, the schedule, and the resource requirements.
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8. Gantt chart is a powerful tool for breaking a task into subtasks. This approach translates the deliverable, constraints, and scope into a detailed project plan and also ensures that all tasks are identified and will focus attention on those tasks most critical to project success.
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9. The work breakdown structure (WBS) consists of an x-axis and a y-axis where the y-axis reflects a numerical value, resource allocated or tasks and the x-axis contains a timeline. This shows the relationship between tasks, the required resources, and the Lime required to complete the tasks.
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10. When the cost estimate is combined with the project schedule, the project manager can monitor the progress of the project with sufficient in formation for optimum control over the project team to develop trends and fore cast performance.
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11. Rolled throughput yield (RTY) is the variability we are most used to dealing with, and it comes from our everyday working processes, the human, technical, and procedural factors that contribute to variability.
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12. Rolled throughput yield (RTY) is the probability that a single unit can pass through a series of process steps free of defects. This means that RTY takes into account rework, which makes it a better indicator of the nature of the process.
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13. Process variability is a better indicator of the nature of the process because it shows the extent of bidden factory, indicates where in the process steps needed to be improved, can be used to plan for the effect of hidden factory while working to improve the process.
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14. FMEA is a unique kind of process mapping that lists and relates all of the elements and actions required to bring a product/service from required inputs to delivery to the customer.
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15. Value stream mapping (VSM) is a systematic evaluation procedure used to identify, analyze, prioritize, and document potential failure modes, their effects on a system, product, and process, the failure causes, the controls used to mitigate the causes or modes, a measurable level of risk, potential corrective actions.
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16. Accepting or rejecting the null hypothesis in the ANOVA analysis implies that there is difference in means and the exact nature of this difference is specified. Linear contrasts can provide additional understanding and also provide for a graphical representation of the data. A contrast is the sum of the high level mean minus the sum of the low-level mean.
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