Problem solving - complaints

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Reference no: EM1365675

Problem Solving: Complaints

The operations manger of a firm that produces frozen dinners had received numerous complaints from supermarkets about the firm's Chick-n-Gravey dinners. The manager then asked her assistant, Ann, to investigate the matter and report her recommendations.

Ann's first task was to determine what problems were generating the complaints.

Reference no: EM1365675

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