Problem regarding the financial security investments

Assignment Help Business Management
Reference no: EM131034793

Case 1: Attempt all questions. Answer comprehensively as you can.

Goal Setting

David Brooks was one of the most liked managers at the Financial Security Investments. In an industry known for its cutthroat competitiveness, high employee turnover, low loyalty, and high employee mobility, the 20 brokers who reported to Brooks had surprisingly long tenures and strong loyalty to the company. They were all high performers with well-established clients who would deal only with them. They also displayed an unheard-of level of cooperation in helping one another, training new brokers, and supporting others areas of the company. At Financial Security Investment, it is important to increase the number of clients on annual basis, increase the client's investment portfolios and keep great relation with the clients. Increasing profit and reducing cost has been Brook's deliverable while keeping the team motivated, engaged and committed! Brook's group had the lowest training costs and one of the best performance ratings among the five brokerage groups at Financial.

Brooks's brokers had nothing but praise for him. They described him as one of the fairest managers around. They said he really knew the business and took excellent care of his people. He provided them with extensive training, rewarded them fairly, supported them in their disputes with other departments and groups, and represented their interests with upper management. They all knew he demanded excellent performance, but they also knew they could count on him to be flexible in accommodating their personal lives and the ups and downs that are an inherent part of the investment business.

Brooks had been with Financial for close to seven years. Within his first three years there, he had received four quick promotions, leading to his current appointment as group manager three years earlier. Brooks liked his job. Working with brokers and clients was exciting and always offered something new. He got along well with his manager, who praised him for his group's excellent performance and relied on him to train new brokers and to resolve problems in other parts of the company. However, Brooks felt that he was somehow stuck. His several recent requests for promotions and his two applications for higher-level positions had been denied. He became particularly frustrated when he compared himself with Leslie Baskin, who joined the company a year after he did and was now being made an associate vice president in the strategic division.

Like Brooks, Baskin had been a group manager and until the new promotion, she and Brooks had reported to the same division manager. Baskin had managed three different groups in a very short time period, which some attributed to the brokers' extreme dislike of her. Although her groups performed well enough, their turnover rate was high. In many ways they were more like the rest of the industry than Brooks's group: they were fiercely competitive, cutthroat loners who cared only about themselves. Baskin herself matched that profile. She spends most of her time with upper management developing big accounts. She was always ready with a flashy proposal for the big projects. She managed to make her presentations when all the top executives were present. Although she never mentioned any of the people who had helped her put together her proposals, she always dropped the name of a few powerful people in her acknowledgements. She seemed to know the important people in the company, and she came through with some impressive clients. The fact that she rarely followed through and dumped her work on the other groups and the brokers seemed to escape the attention of upper management.

Brooks could not help but envy Baskin's success. He was also puzzled by how she had become successful given her actual performance. Yes, she had brought in some major clients, but overall her performance was lower than that of several other group managers, including himself. Her brokers disliked her and complained about her temper tantrums, her threats, her lack of support, and her unreasonable demands. Yet, she was going places.

Brooks shared his discontent with his manager and asked his manager to provide an explanation for Baskin's promotion versus Brook's promotion. His manager response was that "she is just really good" without providing any further information. Brooks is very frustrated and feels his manager is not considering all performance aspects when making his decision for promoting Baskin.

Brook has started to talk to other managers and has recently become aware of a document called "Goal Setting Document" that other departments in the organization are using to evaluate employee performance and want to learn more about this document and how it can help him receive a fair promotional opportunity. Brooks has decided to reach out to you as the HR department manager asking for help and support.

Discussion Questions

1) As the HR manager, critically evaluate the current performance appraisal process at the Financial Security Investment including Brook's manager's behavior and decision making as well as the organization's role in this process.

2) Based on your knowledge of HR and performance appraisal best practices recommend at least two changes besides having a goal setting document to improve this process and provide your rational for each recommendation.

3) Based on Brooks role and responsibility, develop a goal setting table with at least three deliverables that could be used for his performance review with his manager to help him build his case for a fair promotion opportunity. Ensure to include all the necessary information in an organized manner.

4) Identify and critically analyze which HRM area is involved in this case. Be specific with your discussion.

Reference no: EM131034793

Questions Cloud

What federal initiatives in place to address current issues : What federal initiatives are in place to address current public health issues? Explain in detail with a minimum of two examples. What are the outcomes of these initiatives? Explain with examples.
Create a program that is able to learn human language : For the first programming assignment you will work with your assigned partner to create a program that is able to "learn" human language and generate new sentences in the language
What is the cdc''s procedure for mass immunizations : What is the CDC's procedure for mass immunizations that are necessary for certain types of infectious outbreaks such as influenza, mumps, and tetanus?
Evaluate given case study for appropriateness of response : Describe, in brief, the health issue in the case study as well as the response methods to the health issue in chronological order. Evaluate the case study for appropriateness of response by both local and state officials.
Problem regarding the financial security investments : David Brooks was one of the most liked managers at the Financial Security Investments. In an industry known for its cutthroat competitiveness, high employee turnover, low loyalty, and high employee mobility, the 20 brokers who reported to Brooks h..
Sort a n-element integer array with different elements : comparisons required by the Quicksort, and Mergesort algorithms to sort a n-element integer array with different elements
Identifies the social marketing elements of the program : Describes the health education components of the program. Identifies the social marketing elements of the program. Summarizes information provided to the media regarding the program.
Different sets of constituents to satisfy : Hulu has three different sets of constituents to satisfy. Who are they and how does Hulu serve each of them? Do the needs of these customer groups converge?
Recommend security features for network : You are an eager new networking consultant, and a school district has hired you for your first consulting job - Design a network to connect the three buildings and recommend security features for this network. You will plan your solution step by ste..

Reviews

Write a Review

Business Management Questions & Answers

  Caselet on michael porter’s value chain management

The assignment in management is a two part assignment dealing 1.Theory of function of management. 2. Operations and Controlling.

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. Due to increase in the preference for light beer drinkers, Chris Prangel wants to introduce light beer version in Mountain Man. An analysis into the la..

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. An analysis into the launch of Mountain Man Light over the present Mountain Man Lager.

  Analysis of the case using the doing ethics technique

Analysis of the case using the Doing Ethics Technique (DET). Analysis of the ethical issue(s) from the perspective of an ICT professional, using the ACS Code of  Conduct and properly relating clauses from the ACS Code of Conduct to the ethical issue.

  Affiliations and partnerships

Affiliations and partnerships are frequently used to reach a larger local audience? Which options stand to avail for the Hotel manager and what problems do these pose.

  Innovation-friendly regulations

What influence (if any) can organizations exercise to encourage ‘innovation-friendly' regulations?

  Effect of regional and corporate cultural issues

Present your findings as a group powerpoint with an audio file. In addition individually write up your own conclusions as to the effects of regional cultural issues on the corporate organisational culture of this multinational company as it conducts ..

  Structure of business plan

This assignment shows a structure of business plan. The task is to write a business plane about a Diet Shop.

  Identify the purposes of different types of organisations

Identify the purposes of different types of organisations.

  Entrepreneur case study for analysis

Entrepreneur Case Study for Analysis. Analyze Robin Wolaner's suitability to be an entrepreneur

  Forecasting and business analysis

This problem requires you to apply your cross-sectional analysis skills to a real cross-sectional data set with the goal of answering a specific research question.

  Educational instructional leadership

Prepare a major handout on the key principles of instructional leadership

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd