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Part A:
Discuss how quality is measured or determined in a product and in a service. Explain also the implications of poor quality and costs associated with it. Illustrate your answer with suitable examples.
Part B:
An audit of a chocolate product manufactured by a small unit in an organisation that produces a number of cocoa-based products has revealed the possibility of some of the output being over-weight. The chocolate product is labelled that it has a net weight of 250 grams. The overall process is highly automated but semi-skilled workers are needed to monitor the equipment and make fine adjustments over a typical day beginning at 9:00 a.m. and ending at 5:00 p.m. Between 11:45 a.m. and 1:15 p.m. workers take turns in having lunch - while one group has a break of 45 minutes, the other group monitors and maintains all equipment.
The data, collected over a period of 8 hours, is provided above. Examine the data and answer the following questions:
a. Clarify whether the automated process is under control.
b. Explain what could be the reasons for possible under-weight or over-weight problems, if any.
c. What additional steps should the supervisor take to examine the issues involved in more detail, if he believes there may be a problem in the production line?
As CEO, would you try to predict the cycles to maximize the ROI on building new hotels? It takes 2-3 years to build a hotel and another 5-10 to begin earning an ROI.
Discuss the techniques on how American Airlines uses in order to reduce costs and increase profits. The task for this activity goes beyond inventory management.
The companmy is considering a capital expenditure of $480,000. It has an estimated life of 4 years and no salvage value. The estimated net income and new cash flow from the project are as follows:
Can you give an example of successfully using one of the common international compensation approaches - Balance Sheet, Negotiation, Localization, Lump Sum, or Cafeteria? Or do you have a better approach if you think all the approaches mentioned ab..
The size of the first lot is 1600 units and the size of the second lot is 800 units. Find the total annual cost of holding inventory.
Each regular postal worker works for 5 consecutive days, followed by 2 days off, repeated weekly. Pay per each weekday is $80, and it is $100 for each weekend day. Formulate this problem as a linear program.
Water Wheelies manufactures high-pressure sprinkler heads. These are produced periodically at a rate of 20,000 per month. Demand is steady at 15,000 per month.
What are some ways in which senders might receive feedback from their messages? How might this feedback affect the sender
Define types of information communication within organizations. Can you help me better understand explain how to explain this in a short essay? re is no page or word limit required.
Why are these two roles typically separated? Is it a positive development for so many firms to have a combined CEO and board chair?
If the labor productivity at the plant is 0.15 hot water heaters per labor-hour, how many laborers are employed at the plant?
A sugar mill receives sugar cane from farmers, extracts juice, boils it into syrup, also n crystallizes syrup into raw sugar. Elucidate how would you manage an organization manufacturing motors in a turbulent also dynamic environment.
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