Reference no: EM133550173
Questions
1. Which of the following is NOT listed as a problem in the Austin Energy Case?
A. System go-live has been delayed and the system is still not complete
B. Customers have been directly affected with inaccurate bills and reported systems problems
C. The city of Austin is losing money due to the project and officials are concerned that IBM's fixes will cost them more
D. The battle between IBM and Austin Energy is resulting in a lawsuit
2. The PMO helps reduce project planning challenges to structured and repeatable processes by
A. Establishing a preferred, common approach to project planning across all projects
B. Reducing the time and effort of project team planning activities
C. Facilitating meeting and workshop activities to prepare effective project plans
D. All of the above
E. None of the above
3. Which of the following is NOT an accurate statement about transitioning a program to operations?
A. Walk through meetings enable knowledge transfer of the program output to operational teams
B. Using a formal "lessons learned" process enables continuous improvement by the organization.
C. The program team should not be involved in the operational transition as this is out of scope.
D. Transitioning to operations is not done all at once - program and operations teams work in parallel for a period of time
4. The author of the text puts forth that large scale transformation programs require leadership at multiple levels to successfully transform from the current to the future state. The multilevel transformation program leadership model constitutes all but one of the following:
A. Project leadership
B. Team leadership
C. Technology leadership
D. Functional leadership
5. Which of the following are stated as characteristics of high-performing PMOs according to the PMI "Pulse of the Profession" report in Week 12?
A. They are more than 3 times as likely to contribute value to their organization than low performing PMOs
B. They evolve and improve through knowledge management and change management
C. All of the above
D. They continually evaluate PMO performance.