Probability that operator will get live answers on calls

Reference no: EM13151655

In a bank call center, it is determined over a one-year period that 30% of the outgoing calls are answered by a live person, as opposed to being unanswered or picked up on voice mail. The center makes over 200,000 outgoing calls per year. There is an operator at the center who places 25 outgoing calls in a one-hour period. What is the probability that this operator will get live answers on 7 or more calls?

Reference no: EM13151655

Questions Cloud

What is the concentration of fructose in the resulting : what is the concentration of fructose in the resulting solution in uM? C) If you make three serial 1:5 dilutions, using the solution above, what is the concentration of the final solution?

Which antigens should be detected in the blood : A new blood-typing system was discovered in which two antigens, P and Q, are determined by a different allele of a gene named N. The alleles of these antigens are about equally frequent in the general population.

Determine the ph : Determine the pH of a 0.227 M C5H5N solution at 25°C. The Kb of C5H5N is 1.7 x 10-9.

Brazil and argentina : Consider that two countries, Brazil and Argentina, have the same rates of investment, population growth, and depreciation. They also have the same levels of capital per worker.

Probability that operator will get live answers on calls : There is an operator at the center who places 25 outgoing calls in a one-hour period. What is the probability that this operator will get live answers on 7 or more calls?

Determining amount of allowance for uncollectible accounts : The company's management estimates that 2.5% of net credit sales will be uncollectible. Net credit sales are $115,000. What will be the amount of allowance for uncollectible accounts reported on the balance sheet?

Land recorded in the purchaser books : A parcel of land is: offered for sale at $150,000, assessed for tax purposes at $95,000, recognized by its purchasers as being worth $140,000 and purchased for $137,000. The land should be recorded in the purchaser's books at:

Does such a strategy make sense : Consequently, the firms’ top accountants and financial manager argue that the firm should raise the price of the product 10 percent above its original target to help recoup some of these costs. Does such a strategy make sense? Explain carefully.

Probability of guessing less than three answers correctly : Find the probability of guessing (a) exactly three answers correctly, (b) at least three answers correctly, and (c) less than three answers correctly.

User Account

All Pages