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Principle of listening and communicating in business

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Reference no: EM133014793

Based on Yamada's comments and your own experiences, answer the following questions:

  • What do you think Yamada means by the statement, "that moment is lost if you're not in that moment 100 percent"? How does this relate to listening? Do you think this is a reasonable expectation in the workplace?
  • What kinds of electronic gadgets and communication tools can take focus away from a conversation? What are some principles for making sure these gadgets and tools are not distracting?
  • Do you believe kindness is an important principle of listening and communicating in business? Can kindness be developed? If so, how?

Reference no: EM133014793

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