Prepare presentation to propose idea for billing operations

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Reference no: EM131406141

Using PowerPoint software, prepare a presentation to propose an idea for a billing operations improvement initiative. Assesses and evaluates the current state of the Customer Care (Call Centre, Accounts Receivable, Billing and Data Collection and Management) operational environment, identifying new opportunities and risks.

Explain how you would:

- Identify the initiative

- Go about obtaining agreement and approval

- Implement the initiative

- Ensure the initiative is sustained

5-6 pages

Process flow diagram

Reference no: EM131406141

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