Reference no: EM132510992

Vancouver manufacturing Ltd. manufactures a variety of high quality electronic components. Data from the last three months are presented below:

                                                                July                  August                    September

Direct materials partial productivity      0.76                  0.77                 0.78

Overtime hours worked                          60                      65                    62

Defect rate                                          1.00%                  0.95%           0.92%

On time delivery                                    97.0%                              97.3%      97.0%

Set up time (average in hours)                   5.90                             5.85                 5.80

Number of machine breakdowns                        3                    2                              2

Downtime (hours)                                         15.0                    11.5                     11.0

Number of products returned                              5                      4                        3

Throughput time (hours)                               10.0                      9.8                        9.5

• You are the controller for Vancouver manufacturing and you are reviewing the performance over the last 3 months. In addition, the controller notes that the company, although it has many detailed performance measures, is considering implementing a balanced scorecard and asks you to identify the measures you think would be most appropriate to include in the balanced scorecard.

Required:

Question 1: Demonstrate the performance of the company and prepare detailed Balanced Scorecard.