Reference no: EM132360819 , Length: word count:2000

Learning Outcome

ULO 1: Relate the principles and frameworks of BPM to the achievement of organisational strategies and goals.

ULO 2: Generate solutions to organisational problems using the tools and methodologies of BPM.

ULO 3: Critically evaluate the appropriateness of enterprise systems to enable BPM and change.

ULO 4: Design and deliver informed recommendations about process change to a variety of organisational audiences.

Graduate Learning Outcome

GLO1: Discipline-specific knowledge and capabilities
GLO1: Discipline-specific knowledge and capabilities
GLO5: Problem solving
GLO1: Discipline-specific knowledge and capabilities
GLO4: Critical thinking
GLO1: Discipline-specific knowledge and capabilities
GLO2: Communication GLO3: Digital literacy GLO5: Problem solving

Description / Requirements

Business processes permeate all aspects of business and it is arguable that if a business is not adopting a business process management approach to realise its strategies, and its subsequent objectives and goals, then it may reduce its chances for success - even its very survival. By taking a business process management approach, organisations can improve their chances of succeeding in their quests for sustained competitive advantages through greater efficiencies, quality, innovation and customer responsiveness. In, what is now, a highly competitive, global, interconnected and uncertain business environment, there has never been a better time to draw on the advantages offered by applying the BPM discipline to any business or organisation anywhere.

Objective

Upon successfully completing this assignment you will have demonstrated that you can provide clear written advice, and recommendations for change, to a business owner, in relation to business process management (BPM). Your advice will offer the business owner several reasons for adopting a business process management approach including:

• an explanation as to what the current business processes are and why they should be redesigned
• a proposed redesign solution
• any special considerations that need to be taken into account to deliver the proposed solution successfully
• succinct recommendations

In providing your advice to the business owner you will take into account various perspectives and circumstances encompassing the business.

Task: Preliminary Business Report

This assignment will be completed by teams of 3 individuals.

Your task is to prepare a preliminary business report for the CEO. The main body of your report must be structured using the following headings. A brief about what each section of the report must address is also provided.

BPM and Strategy
• State in plain terms what Business Process Management is and how it can help 'Pete's Dynatrix Pty Ltd'
• In describing the benefits of BPM, ensure that you briefly explain how BPM connects to:
o business strategy from internal and external perspectives,
o positioning,
o structure and
o value propositions.
• Briefly describe the meaning of value chains and how using BPM, in conjunction with this concept, can assist ‘Pete's Dynatrix Pty Ltd' to improve its financial position.

Problem Analysis
• While there are a number of problems within ‘Pete's Dynatrix Pty Ltd', you are required to concentrate your efforts on the problem which you determine to be the most urgent. Failure to clearly identify what you consider to be the most urgent problem, will result in the loss of five marks. In relation to this problem, you are required to identify the causes and the consequences of the problem.
• Identify the capabilities gap and the performance gap.
• Show the current ‘As Is' process using Bizagi Modeler software
• Identify any process flow problems and/or day to day management problems; output and input problems; and problems with controls and enablers; develop a project scoping diagram to illustrate the problem which you have identified

Proposed Solution
• Explain what it means to develop a ‘business process architecture' and, particularly, how valuable this can be to ‘Pete's Dynatrix' and its success
• Describe a ‘To Be' process and explain how the process will address the most urgent problem identified in the previous section; what will the ‘To Be' process do, or not do, when the change project is rolled out
• Support your ‘To Be' process with a BPMN process flow diagram using Bizagi Modeler software (or other graphical software if you are unable to use Bizagi).
• Are there any key aspects in your proposed solution that you should clearly describe to Jenny, for example: SOA; ERP; Master Data; Core, Support and Management processes; alignment issues; etc?
• Based on the information provided in your proposed solution, you must also include a fully annotated organisational structure chart.

Solution Considerations
• Large BPM driven organisational changes can be extremely valuable, they are also complex undertakings impacting the organisation, its people and its use of modern technologies.
• Identify and briefly describe significant considerations that might impact ‘Pete's Dynatrix Pty Ltd', both during the redesign development stage and upon the implementation of your proposed solution. Some considerations might pertain to the costs of bridging the gap (time, effort, money, etc.), risks, opportunity costs, internal politics, etc.
• Specifically address any upstream or downstream implications (within or outside the organisation) of the solution you have proposed, stating why these implications are important.

Recommendations
• Provide a succinct list of recommendations to conclude your report.

Attachment:- Business Process Management.rar