Prepare a paper researching an organizational situation

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Reference no: EM1346511

Factors Affecting Interpersonal Communication

Prepare a paper researching an organizational situation that demonstrated poor interpersonal communication and had a very negative effect.
Describe the organizational situation in detail.
Include detailed answers to the following questions:

o What factors affected the interpersonal communication in this situation?

o How did the listening habits in this situation negatively affect the business relationships or bottom-line results? Explain the empathetic listening skills used in this highly charged or conflicted situation.

o How did listening habits affect business relationships and results?

o What advantages might empathetic listening lend to the improvement of interpersonal communication in this situation?

Reference no: EM1346511

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