Prepare a context diagram and level zero data flow diagram

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Reference no: EM133222562

Question - When a customer wants to return merchandise, the customer sends us the goods with a return request form. A receiving clerk prepares a receiving report and gives it and the return request to a manager. The manager approves the request, signs it, and gives it and the receiving report to the accounting clerk. The accounting clerk prepares a two-part credit memo and a two-part check. The clerk gives all of the documents to the manager, who reviews the documents and signs the credit memo and the check. The manager mails the credit memo and check to the customer and gives the other documents back to the accounting clerk. The accounting clerk then makes an entry in the cash disbursements journal, attaches the documents together (copy of the credit memo, copy of the check, return request, and receiving report), and then files the documents alphabetically in the sales returns file.

Prepare (1) a context diagram, (2) a level 0 data flow diagram, and (3) a document flowchart to document the sales returns process at Bee Well Company.

Reference no: EM133222562

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