Communication channels: [How can your customers get in contact with you? These channels can include: telephone (landline/mobile), post box, shopfront, email, fax, internet blog or social media channel.] Payment types accepted: [What payment types will you accept. cash, credit, cheque, gift cards, Paypal etc] Credit policy: [What is your credit policy for customers/suppliers? How long is the credit period? What are your collection strategies/procedures? What credit does your business receive? What are the terms?] Warranties & refunds: [If you manufacture certain goods, what are the warranty terms? What is your business refund/exchange policy?] Quality control: [Describe your quality control process. What checks or balances do you have in place to ensure the product or service you offer is produced to the same standard of quality? What steps do you take to meet product safety standards?] Memberships & affiliations: [Is your business a member of any particular industry association or club? Do you have any affiliations with any other organisation?]

Technology (Software): [What technology do you require? For example: website, point of sale software or accounting package? What will be the main purpose for each? Will they be off-the-shelf or purpose built? What is the estimated cost of each technology solution?] Trading hours: [What are your trading hours? What are your expected peak trading times? Which times do you expect to be more profitable? How will this change over different seasons? How do your trading hours accommodate these changes?]

this is my first assignment the business plan has to be according to this this 336661_16- Week 6 - The Business Pl an.pptx this one 336082_1this .pptx cleanetform please refer to this website too as you will have idea about my cleaning business my company name is CONNECTING CLEANING my business is like uber which is digital platform which connects cleaners and clients through a website we provide residential,commercial,factory,hospital cleaning service any question please message me .. 336042_1614276 1941554862 3266049927995392 n.jpg risk manager 5 example equipment 3 example risk manager 5 example equipment 3 example