Prepare a briefing note for the head of the hr department

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Reference no: EM13900961

A survey of 400 employees has been conducted to determine their views on the quality of service offered by the HR department. The results are given in the table below.

Views of 400 employees about the HR department:

Age	Offers a good service	Offers an average service	Offers a poor service
Under 21	34	12	19
21-35	106	17	31
Over 35	117	40	24

Describe how you would test whether the views expressed are independent of the age of the employee?

The chi-squared value for the test carried out is 16.12 and at the 1 per cent significance level the value.

Prepare a briefing note for the head of the HR department about the testing process used and the results obtained.

Reference no: EM13900961

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