Risk
Category
|
Risks
|
Cause of the risks
|
Consequences
|
Controls in place
|
Ranking
|
Losing the second best global brand rank
|
Services of the self-service kiosks are not up to expectations
|
Loss in revenue
|
Aggressive marketing
|
Natural Calamity
|
Disease affecting chickens
|
Diseases in African regions
|
Shortage of chickens
|
Selection of chicken suppliers who have the highest standards of stock hygiene
|
Loss of warehouses
|
Natural calamities such as flood
|
Shortage of chickens
|
Chicken suppliers should have warehouses in areas not prone to floods
|
Closure due to national lockdown
|
Covid-19 pandemic
|
Decrease in sales
|
Proposed home deliveries
|
Health and Safety
|
Trucks carrying chicken grounded
|
Non-compliance to health and safety requirements
|
Lateness in stock receipts
|
Regular inspections to chicken suppliers by KFC health and safety officers
|
Environment
|
Interruptions in electricity supply
|
Inability of power producers to meet demands
|
Power outages in self-service kiosks
|
Purchase of UPS to be used in self-service kiosks
|
Health
|
Loss of interest for KFC foods
|
Non healthy ingredients used during preparation
|
Decrease in sales
|
Healthy foods placed on KFC menu
|
Personnel
|
Non-adherence to health and safety regulations
|
Lack of attention from employees
|
Removal of operating license by local authorities
|
Regular inspections by KFC International officers to KFC Africa outlets
|
Shortage of skilled labor
|
Labor employed in other business due to non-attractive pay at KFC
|
Existing staffs overburdened with tasks and activities
|
Offering more attractive salary and other work conditions
|
Technology
|
Malfunctioning of outlets' equipment
|
Overuse of equipment
|
Delay in services
|
Equipment bought and kept as spares
|