Predictive value for developing a loyalty program

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Reference no: EM132424110

Question 1: Are R-F-M equal in their predictive value For developing a loyalty program or for testing a promotional offer?

Question 2: What does a zero in the RFM dataset tell you? Should you ignore it for RFM coding and for Mode and Median calculation?

Question 3: Should the R+F+M score be added?

Reference no: EM132424110

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