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Pre-employment tests

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Pre-employment tests

In an interview, the interviewer gave you the following situation:

You manage the customer service department of a company. You have a team of 10 people. The company business is at its peak period and the members in your department have already started to feel the pressure. Their morale is dropping and the errors are increasing. The team members are openly questioning what is expected of them and are confused about the overall objective. What actions should you take in this situation as a manager to reduce errors and increase the morale of the employees?

Based on the aforementioned problem, which type of pre-employment test is this?

  1. Special cognitive test
  2. Intelligence test
  3. Situational judgement test
  4. Motor or physical ability test

 

Reference no: EM132980712

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