Reference no: EM133832020

Question

Jawai is six hours post-appendectomy, awake and hungry. Jawai's mother is clearly anxious and upset stating she has been trying to call the surgeon because she wants to get him something to eat. The staff nurse has been unable to resolve the mother's concerns so the charge nurse arrives to the patient's room to talk with the mother, get more information and see how she can help. The charge nurse pulls up a chair across from the mother and reaches out to touch the mom's arm to communicate her concern and desire to help. The mother immediately jumps out of her chair and begins to yell and demand the charge nurse leave the room. The mother's behavior continues to escalate with yelling and crying until she runs off the unit. Later, Jawai's mother seeks out the charge nurse to apologize and explain her issues with past abuse and why she ran off. Which of the following response by the charge nurse supports the key principle of trustworthiness and transparency? Allowing Jawai's mother to leave the hospital for extended periods of time to take a "break" Encouraging Jawai's mother to see therapy Listening and assuring her efforts to drive health care.