Position of customer service representative

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Company XYZ wants to conduct background checks on prospective employees for the position of customer service representative. The background check will include fingerprinting (to check for criminal history), lie detector test, checking social media sites, and calling professional references. Based on this information, please answer the following questions:

1. Given the position, are the tools for background check reasonable and justified? Please explain.

2. How can Company XYZ inform prospective employees that they will be conducting background checks? Please explain.

Reference no: EM132938006

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