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Email is an important form of business communication to inform, persuade and promote goodwill. Popularized for its accessibility and time-efficiency, some users incorrectly employ a casual tone regardless of the context. Consequently, business communicators will convey a strong professional impression with a well written email. SITUATION AND TASK Emails live forever. There is no delete key; some lawyers specialize in e-discovery (essentially undeleting emails in search of evidence). The number of lawsuits involving electronic communication has prompted you to write an email to your staff members reminding them to be careful about email content. The email (addressed to Everyone Distribution List) should explain the ramifications of destroying emails, violating copyright laws and not exercising personal responsibility. It should contain a bulleted list with tips on avoiding legal issues. Use specific information from BCom (pp. 87-89); cite the text and show a Reference Listing at the bottom of the email. Preparation Read and use the following chapters in BCom: Ch. 3 – Planning Spoken and Written Messages Ch. 4 – Preparing Spoken and Written Messages Ch. 5 – Communicating Electronically
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