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Poor management of the system for quality improvement

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1. Deming believed poor quality was not the fault of workers, but resulted from poor management of the system for quality improvement. Do you agree with Deming's stand on this issue? Why or why not?

2. Briefly describe the contributions that Joseph M. Juran made to the field of quality management. What do you believe was Juran's most significant contribution?

Reference no: EM132977452

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