Poor forecasting and production planning

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Reference no: EM132222729

1. Poor forecasting and production planning can negatively impact all of the following except?

a. Customer relationships

b. Product reliability

c. Sales

d. Profitability

2. _______ provides a measure of forecast bias.

a. Mean absolute percentage error

b. Forecast bias

c. Running sum of forecast error

d. Tracking signal

3. _______ are driven by changing work styles, mobile technology, and the desire to encourage creativity and teamwork.

a. Cell phone trends

b. Packaging trends

c. Workplace design trends

d. None of the above trends apply

4. Customers are often more involved in the design of services than in the design of goods.

True

False

5. Effective capacity is expected to be _________ design capacity.

a. Equal to

b. Less than

c. More than

d. Cannot be determined from the information given

6. Which of the follow is the most likely result of a process that limits the output of a system?

a. Stop-up

b. Bottleneck

c. Congestion

d. Lead time

Reference no: EM132222729

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