Reference no: EM133489155

SCENARIO:

RuralMed is a local non-profit organization serving low-income residents of 5 rural counties in East Tennessee. The organization provides physical and mental health services to uninsured residents. The agency can provide therapeutic services to most clients referred to the mental health services department from the primary care physicians; however, approximately 65% of their clients are terminated from the mental health services due to non-compliance within 3 months. RuralMed has hired you as an outside consultant to help them understand and improve this outcome. Department personnel are a mental health program director, office administrator, scheduling clerk, 10 licensed therapists, 1 psychiatrist, 4 mental health nurse practitioners, and 4 MSSW student interns.

QUESTION

Describe with specific details how you would carry out the engage, assess, and plan phases of planned change with organizations, in your role as a consultant to RuralMed. Then, assume that you have completed your assessment/planning and have decided to recommend that RuralMed provide a case management program with case management services offered by social workers to participants while they are receiving services.