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Susana Iribe Cruz was recently promoted to a management position at MakeLook Inc. Susana likes her job, and is enthusiastic about the work. Things are mostly going well, but Susana is having a problem with an employee who is one of her direct reports, Joseph Jones. Joseph is often late for work, and even though he can perform a good job, he does not regularly perform to expectations. Susana had a talk with Joseph to try to figure out the problem. Joseph said the money and benefits were both great, and the people in the department were nice, but the job was boring. He complained that he didn't have any say about how to do his job, and that Susana was always checking up on him. Joseph believes he is treated fairly because of the union, which gives him job protection. But, because everyone is paid the same, he believes working hard is a waste of time and effort. If you were in Susana's position, how would you motivate Joseph?
Pick at least two motivation theories that you think might be used to motivate Joseph in this situation. Specifically explain why you think these theories would be useful in motivating Joseph.
Pick at least two motivation techniques that you think might help to motivate Joseph in this situation, and explain why each of the techniques would work in this situation. Be specific.
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