Physical examination of health care''s readiness for quality

Assignment Help Term Paper

Reference no: EM13135535

A physical examination of health care's readiness for a total quality management program: A case study by Weeks, Helms, and Ettkin. Once you have finished the article, read the following case: Quality Improvement Program Intervention.

Using the information you gleaned from both articles, please discuss the following issues:
1. Provide a brief overview of the quality improvement process. Be sure to give examples and to specifically discuss what quality improvement teams are.
2. The article you read indicated that there needs to be an agreement and understanding between employees and managers for successful quality programs. Discuss this aspect of the case study (e.g. did this occur, what understanding do you think each group had, etc).
3. What steps did the manager take to implement the improvement process? What steps did he do correctly? Which ones did not work?
4. What recommendation do you think Joe made? Do you agree?
5. If you were the manager of this unit, what would you have done differently to implement the process and why?

Reference no: EM13135535

Questions Cloud

International managment teams : This solution provides the learner with a discussion of the role of international management teams relative to the level of a company's goal involvement.

What would be the book value at end of year 1 : A truck costs $16,000 with a residual value of $1,000. It has an estimated useful life of 5 years. If the truck was bought on July 3, what would be the book value at end of year 1?

Contingency leadership theory : This solution provides the learner with an understanding of the theory of contingency leadership and discusses the role of culture in the theory.

What is the limiting reagnant : CH4(g) + 2 O2 --> CO2(g) + H2O(g) suppose 1.5 mol of methane is allowed to react with 4 mol of oxygen. what is the limiting reagnant?

Physical examination of health care''s readiness for quality : Provide a brief overview of the quality improvement process. Be sure to give examples and to specifically discuss what quality improvement teams are.

What measure has the largest weighting : In a balanced scorecard for a large financial bank ,do the different measures carry different weights? And if so, what measure has the largest weighting (counts the most)and why?

Explain the the direct write-off : Explain the difference between the direct write-off and percentage of receivables methods. Based on Art World’s disclosure above, what important factor would you have to consider in arriving at appropriate percentages to apply for the percentage o..

Needs of auditing standards : Auditing standards require that the audit report must be titled and that the title must:

Autocratic-democratic styles of leadership : This solution provides the learner with an understanding of the differences between the autocratic and democratic leadership dimension.

User Account

All Pages