Reference no: EM132369268

Phases of Decision Making

The decision-making process enables supervisors and different business experts to take care of issues by looking at elective decisions and settling on the best course to take. Utilizing a bit by bit approach is a productive method to make mindful, educated choices that positively affect the association's short-and long-haul objectives. (Harris (1980))

According to Baker (2002), decision making should start with the identification of choice maker(s) and stakeholder(s) in the choice, decreasing the conceivable difference about issues, decisions, necessities and objectives.

Following are the steps in decision making explaining a situation at my workplace

1. Identify the decision: We recently had an issue with the access to the reports to all the users from different teams. We didn't have a specific tool or report manager to store the reports in a specific place. Users felt very confusing and difficult in accessing the reports whenever they needed to. As a team we had a to decide to overcome this issue (Baker (2002)).

2. Gather information: In order to make progress in overcoming the issue we started collecting the information from business users as well as the reporting team. Each user or team member had their own concerns regarding the reporting accesses. So, we gathered as much information as we can regarding the difficulties or issues the user were experiencing so that we can analyze the issue in depth (Baker (2002)).

3. Analyzing the Choices: After gathering the information we analyzed the issue and tried to come up with alternatives which can help us overcome the difficulties we had. Everyone in the team had come up with different choices (reporting tools) so that we can select the best one that suits our needs. We analyzed the alternatives we had by discussing their pros and cons in every aspect (Baker (2002)).

4. Selecting the best option: Choosing the best tool among all the choices we had was the hardest part. Each tool had its own advantages and disadvantages. Based upon the business needs and the budget we had we selected one which is low of cost and very user friendly (Summers, I. and White, D. (1976)).

5. Implementing the Decision: As a final decision our team decided to buy the tool which is low of cost, very effective and user friendly. The new software has been configured and the development team had created a data repository where all the reports can be saved by different teams (Summers, I. and White, D. (1976))

6. Evaluating the Results: The new tool has been configured and the report development teams started posting the reports in the data repository. Business users were confused and felt very difficult in using the data repository. The management decided to conduct some training sessions for the better understanding of the data repository. After multiple training sessions users felt convenient and easy in accessing the reports (Summers, I. and White, D. (1976)).