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Persuasive Organizational Message Flowing Downward: Avoiding Costly Shipping Charges (L.O. 4)
As office manager of a Sacramento footwear and apparel company, write a memo persuading your shipping employees to reduce express delivery fees. Your FedEx and other shipping bills have been sky high, and you feel that staff members are overusing these services to please their favorite distributors. They don’t consider less expensive options, such as sharing shipping costs with the recipient. If shipping staff members plan ahead and allow enough time, they can use UPS or FedEx ground service, which takes three to five days and is much cheaper. You wonder whether staff members consider whether the recipient would mind waiting a few days longer for the merchandise in exchange for prices remaining low. When is overnight shipment justified? You would like to reduce overnight delivery services voluntarily by 50 percent over the next two months. Unless a sizable reduction occurs, the CEO threatens severe restrictions in the future. What other ways could employees reduce shipping costs?
Your Task. Address your memo to all staff members.
Guffey, Mary Ellen; Loewy, Dana. Essentials of Business Communication (Page 245). Cengage Learning. Kindle Edition.
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