Reference no: EM132265604
1. Which is wrong about personal selling strategies:
- technological advances have the sales job more complex than every before.
- “salespersons” are often technical experts, e.g., engineers, pharmacists, etc., not just old-fashioned salespeople.
- personal selling has become more routinized, i.e., more regular calls on purchasing agents.
- sales teams are becoming increasingly popular.
2. Personal selling likely to be most important when:
- the distribution network is well established (as opposed to poorly established).
- prices are negotiable (instead of fixed list prices) because of industry competition.
- the product is simple (as opposed to complex), requiring no demonstration.
- the target market is composed of thousands of small customers (as opposed to 50 large customers).
3. Which activity is NOT typical for a sales assistant?
- call ahead and confirm appointments
- determine price points
- complete administrative tasks
- follow up on deliveries
4. An advantage of the straight commission compensation plan is that it:
- minimizes fluctuations in salesperson’ earnings.
- stimulates missionary selling, i.e., seeking out new customers.
- reduces the cost of selling as a percentage of net sales.
- encourages the salesperson to sell aggressively.