Personal conversations to minimum

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Question

When on the telephone in the medical office, you should keep any personal conversations to a minimum. All of these speak clearly, use terms that you canpronounce correctly and that are appropriate to the situation, and notoverwhelm patients with technical words they might not understand. hold thetelephone receiver about an inch away from your mouth and be courteous. be aware of whois in hearing range of your conversation and use discretion in the type ofinformation you discuss.

Reference no: EM133613709

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