Performing the four functions of management

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Reference no: EM132656573

1.) Alex is a ''Middle'' manager, which is likely to be the most important skill set that Alex uses in his position?

a.) Intellectual skills
b.) Administrative skills
c.) Conceptual skills
d.) Technical skills
e.) Human skills

2.) What are the skills used by managers when performing the four functions of management?

a.) Conceptual, relational and organizational
b.) Analytical, interpersonal and financial
c.) Conceptual, human and technical
d.) Functional, problem-solving and technical

3.) Consider the ''Personal Characteristics of Leaders''. Which of the following is NOT a correct example of those characteristics?

a.) ''Persistence against obstacles'' is a work-related characteristic
b.) ''Optimism'' is a social characteristic
c.) ''Energy'' is a physical characteristic
d.) ''Honesty and Integrity'' is a personality characteristic

4.) In the ''Styles to Handle Conflict'' (conflict resolution model), the competing (dominating style of conflict resolution is called for a situation of a ______ degree of assertiveness on the leader's part and a __ degree of cooperativeness on the conflicting party's part.

a.) Low, low
b.) High, low
c.) Low, high
d.) Low, medium
e.) High, high

5.) Expectancy theory has three aspects, all of which must be in place for motivation to occur. Which of the following is NOT an aspect of this theory?

a.) Workers must believe that their own self set goals can be replaced with the manager's goals.
b.) Workers must value the reward offered
c.) Workers must trust that achievement will lead to an outcome
d.) Workers must expect that they put effort into a task it will lead to high performance

6.) Incorporating high level motivators into the work including responsibility, recognition and opportunities for growth is called:

a.) Job enrichment
b.) Job rotation
c.) Job empowerment
d.) Job enlargement

7.) How an organization goes about accomplishing a plan is a key part of the management function of ____.

a.) Controlling
b.) Organizing
c.) Leading
d.) Planning

8.) When leading teams, two factor that must balance for the best team performance are:

a.) Groupthink and free riders
b.) Personal and interpersonal roles
c.) Conflicts and cohesion
d.) Personal an interpersonal goal

9.) A model of leadership that describes the relationship between leadership styles and specific situations is called?

a.) Contingency approach
b.) Systems approach
c.) Behavioral approach
d.) Transformational approach

10.) Which of the following is NOT part of the Myers-Briggs Personality Test taxonomy?

a.) Openness versus Agreeableness
b.) Sensing versus Intuition
c.) Thinking versus Feeling
d.) Extraversion versus Introversion

11.) The Reinforcement Theory, __________ is defines as ''the removal of an unpleasant consequence once a behavior is improved, thereby encouraging and strengthening the desire behavior''.

a.) Punishment
b.) Avoidance learning
c.) Extinction
d.) Positive reinforcement

12.) At which stage of team development is a high degree of conflict most likely to occur?

a.) Performing
b.) Storming
c.) Forming
d.) Norming

Please answer just if you are sure. Thank you very much, much appreciated.

Reference no: EM132656573

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