Reference no: EM132869664

1. Describe the process that you would go through to develop a business plan for your organisation.  

Task A-Knowledge based questions   3-4 hours

2. What are the performance objectives and measure of your organisation?

You should consider any key performance indicators

3. What is the difference between performance objectives and goals which are outlined in a business plan?

4. Identify the 8 key stakeholders of your organisation.

Explain their role and their relationship with the organisation.

5. How can performance measurement systems be tested? Suggest one method.

6. Suggest one way to ensure that reports are:

• Available
• User-friendly
• Balanced

7. What actions could you take to analyse the performance of an employee whose job role has changed within the period of their set performance objectives?

8. Outline three questions you should ask yourself to review performance indicators?

9. Outline how you would review system processes and/or work methods as part of continuous improvement in the workplace.

You may present your answer in bullet-point form.