Performance measurement systems

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Reference no: EM133594169

Questions

1. What did you find to be the main lessons from this week's chapters, discussion board, and lecture notes?

2. All of us have had to deal with performance measurement systems at one time or another in our lives, either as leaders, followers, or consumers. Tell us what some of your experiences with these systems have been like. Have you had positive or negative experiences? What have you learned about their effect on productivity? Please do not mention organizations or names of people as you present your comments.

3. On page 588 below his article, "Why Measure Performance? Different Purposes Require Different Measures," Robert Behn lists eight purposes that public managers have for measuring performance. Look at the list, and rank these eight from most to least important. Post your list here, and explain your most and least important entries. In other words, tell us why one purpose is the most important of the eight and why one is the least.

Reference no: EM133594169

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