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Performance measure to performance category

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1. The reduction of waste, along with continuous improvement, and the synchronization of material flows within the organization and between supply chain-trading partners are characteristics of which operations management development?

a. Project management

b. Lean thinking

c. Total Quality Management

d. MRP and ERP

2. Choose the incorrect matching of performance measure to performance category.

a. Current ratio → Financial

b. Net profit margin → Financial

c. Complaint resolution time → Ethics/sustainability

d. Percent of suppliers ISO 14000 certified → Ethics/sustainability

A company wishing to unify and consolidate its performance measures might consider the use of which approach?

a. Total Performance Management

b. Statistical Quality Control

c. Performance Monitoring

d. Balanced Scorecard

Reference no: EM132222734

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