Performance management and incentive compensation programs

Reference no: EM132689067

Auckland Five Star Hotel Case Study

Create list and discuss in detail, the competencies such as skills, knowledge and attitudes, the employees at Five Star need to possess and demonstrate, in order to provide excellent customer service to their clientele.

Design, in detail, the HRM selection, orientation, training, performance management and incentive compensation programs that will support these competencies.

Reference no: EM132689067

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