Performance improvement and quality objectives

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Reference no: EM132247154

INSTRUCTION: Please review the information and provide shorter answers to the questions follows

Performance Improvement and Quality Objectives:

· Objectives for strategic quality improvement systems are to manage the performance of the entire organization so that it excels on all dimensions of products and services that are important to the customers

QUESTION:

1. How do we achieve these objectives? Mechanisms? Infrastructure? (Please provide specific and short answers)

2. How do we define quality in healthcare?

3. What are data?

Quality Specifications:

· Design quality: inherent value of the product in the marketplace

· Dimensions include: performance, features, reliability/durability, serviceability, aesthetics, safety and perceived quality

· Conformance quality: degree to which the product or service design specifications are met

QUESTION:

1. What are their examples in healthcare?

Reference no: EM132247154

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