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Question: You are a customer care specialist/receptionist at a local organic farm, Underwood Farm to Table Produce. You received a voice message from a client, Lupita Argenis at La Mesa, today about a potential order. You will need to perform some invoice and discount calculations, develop your response and then return the call. You have the client's permission to leave a detailed voice mail message.
Ms. Argenis' message: Hi, this is Lupita at La Mesa. We would like to get a quote for an order. We need 2 cases of tomatoes, 3 bags of sweet onions, and 6 bundles of wild flowers. We want to confirm that the terms are still 2.5/10, n/30. We need delivery by the end of the week and can pay the invoice when it is delivered. You can leave a voice message if someone does not pick up on the office line. Again, this is Lupita at La Mesa asking for a quote on an order needed at the end of the week.
Cash discount for La Mesa: 2.5/10, n/30
Delivery time frame for La Mesa: Guaranteed with 48 hours of receipt of order
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